Shipping & Delivery
At Champagne Taste, every order is handled with the care and attention it deserves. Below you'll find everything you need to know about how we ship, what to expect, and how we handle returns.
Domestic Shipping Rates
We offer price-based flat-rate shipping on all standard orders within the United States:
| Order Value | Shipping Rate |
|---|---|
| $0.00 – $24.99 | $9.00 |
| $25.00 – $34.99 | $10.00 |
| $35.00 – $49.99 | $11.00 |
| $50.00 – $74.99 | $12.00 |
| $75.00 – $149.99 | $16.00 |
| $150.00 – $299.99 | $22.00 |
| $300.00 – $999.99 | $30.00 |
| $1,000.00+ | Shipping Priced and Arranged After Checkout |
Shipping is calculated at checkout based on your order subtotal.
Fragile & Specialty Items
Porcelain, crystal, and other delicate pieces are shipped under our Fragile Items protocol. Each piece is individually wrapped, cushioned, and inspected before leaving our facility. Shipping rates for fragile items are calculated separately based on item value and may differ from standard rates shown above. Our team selects carriers based on fragility, distance, and item value to ensure safe arrival
Large & Oversized Items
Furniture and large fragile sets require special freight handling. For these items, shipping will be priced and arranged after your purchase. Our team will contact you directly to coordinate shipping or delivery. White-glove delivery options — including in-home placement and packaging removal — are available upon request.
Local Delivery
We offer white-glove local delivery within our service area (90 minutes from New Richmond, WI, including the Twin Cities metro and Eau Claire). Delivery fees are based on distance and item type. Our team will reach out after your order is placed to schedule a convenient delivery window.
Estimated Delivery Times
Standard orders typically ship within 1–3 business days. Fragile and specialty items may require additional handling time, please allow 5-8 business days for careful packaging and delivery. You will receive a tracking notification once your order has shipped.
Damages & Returns
We take great pride in the quality of every piece we ship. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work swiftly to make it right — whether through a replacement, store credit, or refund.
For undamaged items, returns are accepted within 14 days of delivery if in original, unused condition. If the items are damaged on the way back to us, a refund will not be issued. Please contact us before returning any item to receive a return authorization.
Questions?
Our team is here to help. Reach out at concierge@champagnetasteco.com and we'll respond within two business days.